Credit Control

What is it:

Diligence Virtual Office Services provide credit control service to follow up your outstanding debts

How it works:

  1. You provide us with the contact details and the amounts that are outstanding
  2. We contact your debtors to remind them that payment is now outstanding.
  3. We ask when the payment is going to be made
  4. We forward the response back to yourself (names, amounts and dates)
  5. We follow up the call a week later if payment is still outstanding
  6. Following this we issue a statement letter on your behalf.


Benefits about this service:

  • You pass the collection workload to us to follow up, we provide a courteous, prompt and efficient service.
  • You can focus on growing and aquiring new business.
  • You are more likely to get your payments quicker which will benefit your day to day cashflow


How much does it cost:

£10 per hour