Terms & Conditions for Logo Design by Diligence Virtual Office Services
The following Terms and Conditions of Service apply to all Logo design services provided by Diligence Virtual Office Services and in the event of any dispute are governed by the laws of England.
All work is carried out by Diligence Virtual Office Services on the understanding that the client has agreed to our terms and conditions.
Copyright is retained by Diligence VOS on all design work including words, pictures, ideas, visuals and illustrations once all costs have been settled.
If a choice of designs is presented and one is chosen for your project, only that solution is deemed to be given by us as fulfilling the contract. All other designs remain the property of Diligence VOS.
Project Acceptance
At the time of proposal, Diligence VOS will provide the customer with a written quotation by email. These Terms and Conditions can be read at any time on the Diligence VOS website.
A copy of the written estimate or quotation is to be signed and dated by the customer to indicate acceptance and should be returned to Diligence VOS.
Payment
The customer will be provided with a Proof Email, and an Invoice prior to final publication. Watermarks will be placed over the design and will be removed once we have payment for our services.  At this time the amount due will become payable and the customer will also be required to sign and return the Approval Form or signify approval by email to Diligence VOS.
Any invoice queries must be submitted by email within 14 days of the invoice date.
Alterations
If the client accepts 1 of the 3 designs provided but wants to make changes to the product, will be liable to a separate charge.
The customer also agrees that Diligence VOS  holds no responsibility for any amendments made by any third party, before or after a design is published.
Licensing
All design work – where there is a risk that another party make a claim, should be registered by the client with the appropriate authorities prior to publishing or first use or searches and legal advice sought as to its use.
Diligence VOS will not be held responsible for any and all damages resulting from such claims.
Diligence VOS is not responsible for any loss, or consequential loss, non-delivery of products or services, of whatever cause. The customer agrees not to hold Diligence VOS responsible for any such loss or damage.
Design Project Completion
Diligence VOS considers the design project complete upon receipt of the customer’s signed Approval form or signoff email.
Design Credits
The customer agrees to allow Diligence VOS to use the product in any advertising, portfolio and examples.
Acceptance of Terms and Conditions and Quotation
The placement of an order for design offered by Diligence VOS, by email, verbally or in writing, is deemed to be acceptance of these terms and conditions, which are freely available at www.diligence-vos.com.
An estimate validated by the customer’s signature on the estimate or quotation form, or by email, constitutes acceptance of the estimate or quotation and agreement to comply fully with all the Terms and Conditions and forms a Contract for Business between the signatory and Diligence VOS.